Frequently Asked Questions
Everything you need to know about your Hunter purchase.
How do I find the right size for my Hunter boots?
Most Hunter boots run true to size, but we recommend checking our size guide for specific measurements. If you are between sizes or intend to wear thick boot socks, we generally suggest sizing up for the most comfortable fit.
How should I clean and maintain my rubber boots?
To keep your boots in top condition, wipe them with lukewarm, soapy water after use. Avoid using solvents. To restore shine and remove 'blooming' (white wax marks), use our specialized Hunter Boot Buffer or Boot Shine products.
What is your return policy?
We offer free returns on all orders within 30 days of delivery. Items must be in their original, unworn condition and include all original packaging to be eligible for a full refund.
Do Hunter boots come with a warranty?
Yes, all Hunter products are covered by a 24-month warranty against manufacturing defects. This does not cover normal wear and tear, accidental damage, or misuse of the product.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for 1-2 day delivery. You will receive a tracking number via email as soon as your order leaves our warehouse.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.